Privacy Policy

Vertex Card Solutions values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our online platform, services, and applications related to virtual card issuance, payment gateway integration, transaction processing, and other fintech solutions.

Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Identification Data: such as name, address, phone number, and other contact details you provide when registering or interacting with our services.
• Financial Information: including payment details, transaction data, and card information necessary for processing payments and managing card programs.
• Technical Data: such as IP address, browser type, device information, and usage data collected automatically when you access our platform.
• API Usage Data: if you integrate with our APIs, we collect relevant connection and authentication details to manage security and service functionality.

How We Use Your Information

Your information is used primarily to operate, maintain, and improve our financial technology services. This includes:

• Issuing and managing virtual cards and digital wallets.
• Processing transactions securely and efficiently.
• Providing customer support and responding to inquiries.
• Enhancing platform security and preventing fraudulent activities.
• Complying with legal and regulatory obligations.
• Communicating important updates regarding our services.

Legal Basis for Processing

Under applicable data protection laws including the GDPR, we process personal data based on:

• Your consent, where applicable and obtained explicitly.
• Performance of a contract to which you are a party.
• Compliance with legal obligations.
• Legitimate interests, such as fraud prevention, network security, and service improvement, balanced against your rights and freedoms.

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information with:

• Trusted service providers who support our operations, such as payment processors and IT service vendors, under strict confidentiality agreements.
• Regulatory authorities or law enforcement as required by applicable law or legal process.
• Our affiliates and partners solely to provide or enhance related financial technology services.

Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure authentication protocols, and regular security audits aligned with industry best practices.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal and regulatory requirements. When no longer needed, your data is securely deleted or anonymized.

Your Rights

If you are located in the European Economic Area or other jurisdictions with data protection laws, you may have rights including but not limited to:

• Accessing your personal data held by us.
• Requesting correction or deletion of inaccurate or unnecessary data.
• Objecting to or restricting processing in certain circumstances.
• Data portability for information you have provided to us.
• Withdrawing consent where processing is based on it, without affecting the lawfulness of prior processing.

To exercise your rights, please contact us by postal mail using the address below.

Cookies and Tracking Technologies

Our online platform may use cookies and similar technologies to enhance user experience and analyze usage patterns. You can control cookie preferences through your browser settings. Please note that disabling certain cookies may impact service functionality.

International Transfers

Your personal data may be transferred and processed outside your country of residence, including to the United States, where Vertex Card Solutions is headquartered. Such transfers will be conducted in compliance with applicable data protection laws, ensuring appropriate safeguards are in place.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in practices, legal requirements, or services. We encourage you to review it regularly. Continued use of the platform after modifications indicates your acceptance of the updated terms.

Contact Information

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please write to us at: